Plans &
Pricing

 

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Put your IT needs in our hands so you can focus on your primary objective - your business!

Explore our range of IT services below to find the right fit for your business and your employees. Our remote, U.S.-based, IT professionals are standing by.

So, the question is, what solutions will you choose?

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PC running slow?

Optimize it with our periodic pc tune-ups.

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Support

Want software training?

Our U.S. based professionals are ready to help and software training is available in all PC and Mac® plans.

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Download

Need to backup your files?

With Backup and Go, you'll get unlimited storage for your computer files.

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Tablet

Smart device assistance?

Let us help you make your smart device work best for you!

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Tech Support 360; We got this!

With Tech Support 360, getting help is easy at a price that's even easier on your budget.

Mobile devices

Ready to find the right plan for you? Let's get started!

Desktop computer

AT&T Tech Support 360
Advanced for PC $19/month

Compare PC Plans

Your needs are ever evolving, and IT challenges can strike at any time. That's why our U.S-based, remote professionals are available 24 hours a day, 365 days a year and are just a phone call away

With us at your side 24/7, the support for the following common issues are never far away:

  • Spyware and virus removal
  • Periodic PC Tune-Ups
  • Wireless network setup
  • Network security setup
  • Software installation and removal
  • Software functionality and "how to" training
  • Help with multiple connected peripherals
  • Smart Device connectivity assistance
  • IP support
    • Install, update, and configure software firewalls
    • Configure internal and external IPs on supported devices*

*External IPs must be supplied by internet provider

The benefits are priceless and help to:

  • Provide a professional IT resource instead of relying on employees or friends
  • Help protect your business from security breaches and system failures
  • Improve and optimize the performance of your computer
  • Save you and your employees time and money
  • Answer your questions before they come up
  • Keep your office equipment, mobile and smart devices connected and running optimally.
  • And more!

Perfect! Let's start.

Compare PC Plans

 

Desktop computer

AT&T Tech Support 360
Premium PLUS for PC $28/month

Compare PC Plans

It's comprehensive and it builds on the Advanced for PC Plan by also offering unlimited cloud storage, auto-backup and the ability to virtually collaborate.

This plan includes all of the Advanced features and adds on:

  • Unlimited remote PC data storage, so you can easily access your data wherever you need it.
  • With "Set & Forget" auto backup of PC data, your data is automatically stored in the cloud.
  • Unlimited cloud storage for your computer's files, so you have all the space you need to backup your data.
  • Mobile access to your data from web-connected computers, tablets and smartphones
  • Review, share, comment, email or print remotely, it's like having an office at-hand
  • Collaborate online with a virtual workspace, so you can work with your team, no matter where you are.

Perfect! Just what I need.

Compare PC Plans

Compare PC Subscription Plans

AT&T Tech Support 360
Advanced for PC
AT&T Tech Support 360
Premium PLUS for PC
General Support
AT&T Tech Support 360 Desktop Client, PC evaluation and recommendations
Internet self-scheduling option
Phone, online chat, e-mail support
Access to next available technician
One time PC Tune-Up included
($139.95 value if purchased separately)
Internet transport issue triage
Request on-site visit - $149.00/hour**
Consultative review of existing cyber security features to help protect against future attacks
Technical Support
Tablet & Smartphone
PC hardware
Operating systems
Software applications
Peripheral devices***
Software installation/removal
Periodic PC performance tune-ups
Spyware/virus removal
Wireless network set up
Standard software application functionality and "how to" training
IP support-install, update and configure firewalls
IP support-configure internal and external IPs on supported devices*
Data Protection (BACKUP & GO PREMIUM)
Unlimited remote PC data storage
"Set & Forget" auto backup with easy restoration
Mobile access to backed up data
Online workspace for document sharing and collaboration

* Each subscription includes technical support for one (1) PC, one (1) tablet and one (1) smartphone. Taxes are extra. One-time setup fee of $89.00 includes first month of service plus a PC Tune-Up with first service call ($139.95 value). Minimum of 1 year term - for details refer to the Service Pricing and Payments Section of the Terms of Service

** Minimum service ticket time of one hour.

*** Printers, digital cameras, etc. tethered via USB cord to the computer.

Note: Once you've purchased a service, you'll have the opportunity to change or review your service option with the technician at the beginning of your service call

Refer to the Support page for further details on Smart Device Support.

 

Desktop computer

AT&T Tech Support 360
Premium for Mac® $24/month

Compare Mac® Plans

So your Mac® is set up, but now you are looking for Mac®-focused support.

We got this!

With Premium for Mac®, our IT professionals can support you with the following:

  • New Mac® setup and training, so you can spend time focusing on your business
  • Mac® data migration, to help you keep your files where you need them
  • Software training, installation, and removal, so you can keep your time where it belongs - on your business
  • Wi-Fi connection and security setup, so you know your files are more protected when accessed
  • Configuration of your peripherals, i.e. digital cameras, faxes, printers, etc., to help keep you connected to what matters
  • Technical support for one tablet and smartphone, so you can so you can access your files as you need them
  • Plus so much more!

Great! Let's start.

Compare Mac® Plans

 

AT&T Tech Support 360
Premium PLUS for Mac® $28/month

Compare Mac® Plans

You are looking for Mac®-focused IT support and data backup.

We got this!

With Premium PLUS for Mac®, our IT professionals can support you with the following:

This plan includes all of the Premium for Mac features and adds on:

  • Unlimited remote PC data storage, so you can easily access your data wherever you need it.
  • With "Set & Forget" auto backup of PC data, your data is automatically stored in the cloud.
  • Unlimited cloud storage for your computer's files, so you have all the space you need to backup your data.
  • Mobile access to your data from web-connected computers, tablets and smartphones
  • Review, share, comment, email or print remotely, it's like having an office at-hand
  • Collaborate online with a virtual workspace, so you can work with your team, no matter where you are.

Great! Let's start.

Compare Mac® Plans

Compare Mac® Subscription Plans

AT&T Tech Support 360
Premium for Mac®
AT&T Tech Support 360
Premium PLUS for Mac®
General Support
Internet self-scheduling option
Phone, online chat, e-mail support
Access to next available technician
Internet transport issue triage
Request on-site visit - $149.00/hour**
Consultative review of existing cyber security features to help prevent against future attacks
Technical Support
Tablet & Smartphone
New Mac® setup
Mac® data migration
Basic Mac® training
Hardware
Operating systems
Software applications
Peripheral devices***
Software installation/removal
Wireless network set-up
Software application usage training
Data Protection
Unlimited remote Mac® data storage
"Set & Forget" auto backup with easy restoration
Mobile access to backed up data
Online workspace for document sharing and collaboration

* Each subscription includes technical support for one (1) Mac®, one (1) tablet and one (1) smartphone. Taxes are extra. Minimum of 1 year term - for details refer to the Service Pricing and Payments Section of the Terms of Service Agreement

** Minimum service ticket time of one hour

*** Printers, digital cameras, etc. tethered via USB cord to the computer.

Taxes are extra where applicable.

AT&T Tech Support 360
Enterprise for PCs and Macs®

15-34 seats

$8.00 per seat
per month

35-49 seats

$7.00 per seat
per month

50 or more seats

$6.00 per seat
per month

Enterprise Plan Details

If your business has at least 15 employees, each with their own technical challenges, give them all unlimited IT expertise at a price that fits in your budget.

With Enterprise for PC and Macs®, our IT professionals can support you with the following:

This plan includes all of the Advanced for PC and Premium for Mac features

  • 1 Computer (PC or Mac), 1 Tablet, 1 Smartphone per seat
  • Unlimited Smart/IoT (thermostat, lights, sensors) and connected device (digital cameras, printers, scanners, etc.) support
  • Periodic PC Tune-Ups
  • New Mac® setup, data migration
  • Basic Mac® training, iPod player setup, digital camera and video setup and training
  • Hardware, Operating System, Software Applications
  • Software installation and removal
  • Software training for PC and Mac®
  • Spyware/virus removal
  • Wireless and network configuration and setup, security network setup
  • 24x7 live, remote technical support
  • Volume savings - price varies based on number of seats purchased

The benefits are priceless and help to:

  • Provide a professional IT resource for employees if your business doesn't have one
  • Serve as a back up to your IT resource: after hours, weekends, holidays - whenever IT support is needed
  • Free up IT resource from day-to-day, time consuming computer and movile device challenges
  • Meet after hours IT demands from employees working around the clock
  • Provide a 3rd party IT infrastructure at an affordable cost
  • And more!

Great! Let's start.

Enterprise Plan Details

Enjoy volume savings.

15-34 seats
$8 per seat per month
35-49 seats
$7 per seat per month
50 or more seats
$6 per seat per month
Minimum number of seats* 15

Enterprise plan details

General Support
24 hours per day; 7 days per week - all holidays
Customer service professionals and IT-certified technicians - all located in the U.S.
PC diagnostic tool, PC evaluation and recommendations
Self-scheduling option from account portal*
Phone, online chat, email support
Access to next available technician
PC Tune-up included ($139.95 value if purchased separately)
Internet transport issue triage
Onsite visit as a follow-up to remote service only* $149 per hour
Consultative review of existing cyber security features to help protect against future attacks
Technical Support
1 PC or Mac, 1 Tablet, 1 Smartphone per seat
Peripherals and smart/IoT devices unlimited
Hardware
Operating systems
Software applications
Software installation/removal
Periodic PC performance tune-ups
Spyware/virus removal
Wireless network set up
Standard software application functionality and "how to" training
IP support:
  • Install, update, and configure software firewalls
  • Configure internal and external IPs on supported devices*

*Please note:

Taxes are extra where applicable.