Plans &
Pricing

 

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Put your IT needs in our hands so you can focus on your primary objective - your business!

Explore our range of IT services below to find the right fit for your business and your employees. Our remote, U.S.-based, IT professionals are standing by.

So, the question is, what solutions will you choose?

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PC running slow?

Keep your computer optimized.

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Support

Want software training?

Our U.S.-based professionals are ready to help! Software training is available in all remote IT plans.

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Download

Need to backup your files?

With Backup and Go, you'll get unlimited storage for your computer files.

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Tablet

Smart device assistance?

Let us help you make your smart device work best for you!

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Tech Support 360; We got this!

With Tech Support 360, getting help is easy at a price that's even easier on your budget.

Mobile devices

Ready to find the right plan for you? Let's get started!

Desktop computer

AT&T Tech Support 360
Advanced $19/month

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Your needs are ever evolving, and IT challenges can strike at any time. That's why our U.S-based, remote professionals are available 24 hours a day, 365 days a year and are just a phone call away

With us at your side 24/7, the support for the following common issues are never far away:

  • Spyware and virus removal
  • Periodic PC Tune-Ups
  • Periodic Mac® evaluation
  • New computer setup and data migration
  • Wireless network setup
  • Network security setup
  • Software installation and removal
  • Software functionality and "how to" training
  • Help with multiple connected peripherals
  • Smart Device connectivity assistance
  • Consultative review of cybersecurity features
  • IP support
    • Install, update, and configure software firewalls
    • Configure internal and external IPs on supported devices*

*External IPs must be supplied by internet provider

The benefits are priceless and help to:

  • Provide a professional IT resource instead of relying on employees or friends
  • Help protect your business from security breaches and system failures
  • Improve and optimize the performance of your computer
  • Save you and your employees time and money
  • Answer your questions before they come up
  • Keep your office equipment, mobile and smart devices connected and running optimally.
  • And more!

Perfect! Let's start.

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Desktop computer

AT&T Tech Support 360
Premium PLUS $28/month

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It's comprehensive and it builds on the Advanced Plan by also offering unlimited cloud storage, auto-backup and the ability to virtually collaborate.

This plan includes all the Advanced Plan features and adds on:

  • Unlimited remote cloud data storage, so you can easily access your stored files whenever you need it.
  • With "Set & Forget" backup, your data is automatically stored in the cloud.
  • Unlimited cloud storage for your computer's files, so you have all the space you need to backup your data.
  • Mobile app for added convenience
  • Mobile access to your data from web-connected computers, tablets and smartphones
  • Review, share, comment, email or print remotely, it's like having an office at-hand
  • Collaborate online with a virtual workspace, so you can work with your team, no matter where you are.

Perfect! Just what I need.

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Compare Subscription Plans

AT&T Tech Support 360
Advanced
AT&T Tech Support 360
Premium PLUS
General Support
U.S.-based technicians available 24 hours per day; 7 days per week - all holidays
Customer service professionals and IT-certified technicians - all located in the U.S.
PC diagnostic tool, PC evaluation and recommendations
Mac® evaluation and recommendations
New Mac® setup and basic Mac® training
Self-scheduling options: customer portal & mobile app
Phone, online chat, e-mail support
Access to next available technician
Computer Tune-Up during first tech appointment
($139.95 value if purchased separately)
Internet transport issue triage
Onsite visit as a follow-up to remote service only - $149.00/hour**
Consultative review of existing cyber security features to help protect against future attacks
Tech Support 360 Mobile App
Technical Support
Tablet & Smartphone
PC/Mac® hardware
Operating systems
Software applications
Peripheral devices***
Software installation/removal
Periodic PC performance tune-ups and Mac® evaluations
Spyware/virus removal
Wireless network set up
Standard software application functionality and "how to" training
IP support-install, update and configure firewalls
IP support-configure internal and external IPs on supported devices*
Data Protection (BACKUP AND GO PREMIUM)
Unlimited remote PC/Mac® data storage
"Set & Forget" auto backup with easy restoration
Mobile access to backed up data
Online workspace for document sharing and collaboration

Each subscription includes technical support for one (1) PC or one (1) Mac®, one (1) tablet and one (1) smartphone, plus office peripherals and smart/IoT devices.

Advanced and Premium PLUS subscriptions include a PC Tune-Up/Mac® evaluation with first service appointment call

* External IPs must be supplied by Internet provider

** Minimum service ticket time of one hour for on-site visit; begins upon servicing. Agreed upon by technician and customer

*** Peripherals (printers, digital cameras and videos, iPods, etc.) must connect to a computer via Bluetooth or USB cord. Phone support provided if connection not available

Note: Once you've purchased a service, you'll have the opportunity to change or review your service option with the technician at the beginning of your service call

Refer to the Support page for further details on Smart Device Support

 

Desktop Computer

AT&T Tech Support 360
Small Office $30/month

Small Office Plan Details

Think big for your small business! Support for up to 5 at an affordable price.

With Small Office for PC and Macs®, our IT professionals can support you with the following:

This plan includes all the Advanced features

  • Up to 5 Computers (PCs and/or Macs), up to 5 Tablets, Up to 5 Smartphones
  • Unlimited Smart/IoT (thermostat, lights, sensors) and connected device (digital cameras, printers, scanners, etc.) support
  • Periodic PC Tune-Ups
  • New Mac® setup, data migration
  • Basic Mac® training, iPod player setup, digital camera and video setup and training
  • Hardware, Operating System, Software Applications
  • Software installation and removal
  • Software training for PC and Mac®
  • Spyware/virus removal
  • Wireless and network configuration and setup, security network setup
  • 24x7 live, remote technical support

The benefits are priceless and help to:

  • Provide a professional IT resource for you and your small office if you don't have one
  • Serve as a back up to your IT resource: after hours, weekends, holidays - whenever IT support is needed
  • Meet after hours IT demands from employees working around the clock
  • And more!

Great! Let's start.

Small Office Plan Details

Small Office plan details

General Support
24 hours per day; 7 days per week - all holidays
Customer service professionals and IT-certified technicians - all located in the U.S.
PC diagnostic tool, PC evaluation and recommendations
Self-scheduling option from account portal*
Phone, online chat, email support
Access to next available technician
PC Tune-up included ($139.95 value if purchased separately)
Internet transport issue triage
Onsite visit as a follow-up to remote service only* $149 per hour
Consultative review of existing cyber security features to help protect against future attacks
Tech Support 360 Mobile App
Technical Support
Up to 5 PCs or Macs, Up to 5 Tablets, Up to 5 Smartphones per subscription
Peripherals and smart/IoT devices unlimited
Hardware
Operating systems
Software applications
Software installation/removal
Periodic PC performance tune-ups
Spyware/virus removal
Wireless network set up
Standard software application functionality and "how to" training
IP support:
  • Install, update, and configure software firewalls
  • Configure internal and external IPs on supported devices*

*Please note:

Taxes are extra where applicable.