AT&T Tech Support 360 Backup and Go Premium

Data protection, mobile access and collaboration features

Invite your team to collaborate with Backup and Go Premium.

$10.00* per month
per computer

Our Premium Service Package gives you all the features of Backup and Go – unlimited data backup from your PC or Mac to an online storage cloud, remote access to backed up files from web-connected devices, plus 24/7 technical support.

Then we take it one big step further so you can empower online collaboration.

Just imagine what you’ll accomplish. Create your own online project space and invite team members to work together on documents. This package also supports the creation of Guest Accounts (see below).

With Backup and Go Premium you can:

  • Create project teams and online workspaces for collaboration
  • Share, comment, email, print and fax** files from almost anywhere
  • Choose full or selective backup of specified folders or file types
  • View and access most file types on web-connected devices
  • Retain older versions of files for up to six months
  • Count on live, 24/7 U.S.-based technician help for installation, questions and data restoration

See Compare Backup and Go subscriptions for more details.

* Taxes are extra. Minimum of 1 year term – for details refer to the Service Pricing and Payments Section of the Terms of Service Agreement.
** Requires subscription to e-fax service.

Note: The same number of Backup and Go Premium subscriptions or Guest Accounts must be purchased by the subscribing company as the number of team members provided simultaneous individual access to authorized project workspaces. Project team members must work for the subscribing company and use the same Backup and Go Premium account.

Guest Account

$2.50* per month
per computer

As a Backup and Go Premium subscriber, you can purchase one or more Guest Accounts and invite guest users to join your team for online project collaboration. Each Guest Account gains access (as defined by subscriber) to shared project workspace, and can comment on files.

* Taxes are extra. Minimum of 1 year term – for details refer to the Service Pricing and Payments Section of the Terms of Service Agreement.

Note: Guest Account(s) can be purchased as an optional add-on service to a Backup and Go Premium subscription. Guest Account does not include data backup service.

Minimum System Requirements: A high speed Internet connection. Operating Systems Windows XP with a minimum of 512K, Windows Vista, Windows 7, Windows 8, or Windows 10 with a minimum of 1GB system memory; Web browsers Internet Explorer 8.0 or later, Firefox 7.0 or later, Safari 4.0 or later or Chrome 15.0 or later. MAC OS X 10.6 (Snow Leopard) and above, up until the current MAC OS X 10.9 release. Excludes all server operating systems including Windows Server 2000, 2003, 2008, Linux Enterprise.