Smartphone Support

Want a big head start with your smartphone?

Tech Support 360 can help.

Our remote technicians will set up, install, configure and customize your smartphone. Smartphone Support even offers training so you can get off to a great start.

Upgrade to our Advanced Support Service Package and count on a year’s worth of 24/7, remote, U.S.-based technical help.

We support Windows®, BlackBerry®, Apple and Android™ devices. Support will depend on device.

  Quickstart Advanced Support
  $59.95*
$99.00*/year
Install smartphone client on your PC
Enable backup of smartphone data to PC
Sync calendars, e-mail, & contacts on phone and PC
Troubleshoot sync software issues
Set up e-mail, calendar, and phone book on smartphone using a remote control client
Customize ringtones, wallpaper and other settings
Set up connection to Wi-Fi network
Set up Bluetooth headset
Basic training on use of smartphone
One year of remote technical support  
Smartphone application for one-click access to technical support  

* Taxes are extra.

Minimum System Requirements: A high speed Internet connection. Windows Vista, Windows 7, or Windows 8 with a minimum of 1GB system memory. Limited support available for Windows 2000, Windows XP and Macintosh OS X 10.6 Snow Leopard and 10.7 Lion. The Windows Mobile or BlackBerry® smartphone should be activated with a data plan including Internet connectivity to perform these services. Windows Mobile phones should have an Operating System version that is 6.0 or above and BlackBerry devices should have an Operating System version that is 5.0 or above. BlackBerry devices with OS versions older than 5.0 will require an OS upgrade by customer prior to getting support. This can be done at http://att.com/bbdownloads.